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gavingardner

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About gavingardner

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  1. I love Secret the most even though I think MI2 might be better because of nostalgia, and that it has a nice tightly knit story.
  2. Of course. I know how forums work. If people weren't responding I wouldn't be responding, right? Since people are responding, some of them clearly negatively, I feel obliged to reply. Good luck with that. And given how you're NOT bumping this thread, I don't expect to see you post in it again unless someone is asking you a question. Right?
  3. Sorry that wasn't vitriol, that was just answering your question... which has gotten pretty annoying after the fourth or fifth time, I might add. Complaining here isn't going to help. Your best bet is to contact DF directly at their support email address. I know you say you've done that, but eventually you will get a response. Please stop complaining that DF owe you something for your own silly mistake, though. Being a Double Fine white knight isn't helping anyone but your own ego. I definitely will not stop because of what people that are insulting tell me to do either. If you don't like it don't read it. I'm not spamming multiple threads and I'm not bumping this topic just for the sake of bumping it. I've put $100 on the line for this project and if you think that's silly you're missing the whole point.
  4. I was logging in to the Kickstarter to look at comments and videos and such but it never struck at me to carefully check my reward details because I didn't believe anything was wrong until I got the final e-mail about the conclusion and my backer details. Yes I feel foolish for not checking over everything with a fine toothed comb because I didn't think something like this would happen. My mistake. I figure that since I have put $100 into the project it would be fairly easy to just switch a bullet point back to $100 or whatever for me.
  5. Wow I wasn't expecting that amount of vitriol from anyone. It very readily could have been my fault, or someone that uses this computers fault. I was showing people the Kickstarter site and trying to get them to support it and maybe a different bullet got selected. Unfortunately I have busy e-mail and didn't notice until the end of Kickstarter e-mail was sent out with reward info that I had $30 instead of $100. That's besides the point though... I paid $100 to this company and I deserve a certain amount of customer service based upon that fact regardless of how silly you think I am. I didn't notice over 33 days that anything was wrong so why would I have checked into it? I'm sure Double Fine has perfectly great intents and will eventually respond and are just deluged now. Hopefully they have empathy for someone who has been a support of Ron and Tim's since Monkey Island 1, and Double Fine since my day 1 Psychonauts purchase complete with playing cards still in pristine condition. You got the $30 reward tier because you selected it when you entered your bid. It wasn't do for you, or automatically. By default NO reward is selected. You then got an email from DoubleFine telling you your chosen reward tier. You were also told every time you visited the page: You then had 33 days to log back in and change your reward tier to whatever you wanted. In short: YOU made a silly mistake. That said, I'm sure DoubleFine will honour your request, as soon as they have the time to do so.
  6. I'm baffled by having paid $100 and getting nothing but a digital download, myself.
  7. I sent an e-mail to Double Fine support immediately after the Kickstarter ended and no reply as of yet. I sent another e-mail earlier today.
  8. Yes, the reward is incorrect. That's what I'm trying to get fixed, since I paid $100.
  9. The part that has me scratching my head is that Double Fine isn't replying in any way to me. I contacted Kickstarter and they said it was out of their hands and to contact DF. I have done so since the Kickstarter concluded but no response of any sort as of yet. I don't think I'm being unreasonable or anything.
  10. No it doesn't, that's why I'm trying to get it changed.
  11. I have no idea why it was selected to $30 reward tier instead of $100. There's absolutely no reason for me to have selected the lower reward tier. I was hoping due to how I was clearly not trying to game the system something could be worked out for me. $100 is a lot of money, and I was hoping to get something other than a digital game download...
  12. Dear Double Fine, Recently your Kickstarter concluded and my credit card was charged. Unfortunately I only received the $30 reward tier for the $100 I pledged for some reason. Considering I pledged $100 the first day of the project, I was clearly excited about this project. Now I can't help but have a sour taste in my mouth. If there's anything that could be done to remedy this please let me know. I've sent e-mails and messages to your contact sources already but was roundly ignored, so am posting here hoping for a response. I contacted Kickstarter and they said to contact Double Fine. Thanks, Gavin Gardner Kickstarter Profile http://www.kickstarter.com/profile/1753235509 Attached is a picture of the reward/paid situation.
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