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Wilco

Physical rewards, European backers, and customs.

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Hey all @ DF,

just a small request : when sending the physical rewards to European backers, please make sure to clearly mention the shipping costs on the customs form that needs to be joined to the package. In case the shipping costs are not clearly stated, or are marked as being equal to 0, "standard" - and very steep - shipping costs are added to the customs value of the goods, significantly increasing the VAT + customs duties incurred by the recipient.

(cf p. 109 of this PDF : http://ec.europa.eu/taxation_customs/resources/documents/customs/procedural_aspects/general/regulation_2454_93_en.pdf)

Thanks! :)

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