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Delivery troubles

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Hello to everyone, admins especially!

I ask it here because my e-mails to the shop support went right into nothingness. Or, at least, the answers didn't make it to me.

The problem is, when I was registering the shop account, there was an option "international", under which I chose Russia as a place of delivery (which means it was selectable and legit). But later, proceeding with my order, I was given a message:"There are no Shipping rates available".

What does that means? Is it a temporary problem or the DF shop does not deliver things to Russia? If so, then why it is selectable as an address?

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