lllSpylll

[Bug] Black Screen on Android

16 posts in this topic

Hi,

I just purchased the Android version on Humble Bundle and when launching the game I get a black screen and cannot play the game.

I can hear the sounds and I can see the background bars but nothing else on the screen.

I have a Google Pixel XL running Android 7.1.2. Can you please help me getting the game running? I'd love to play this game again...

Thanks!

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Hey there.

We're aware of the issue and are working on a fix. It's uncertain when the update might get released but we'll get it out ASAP!

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Awesome! Thanks for the update. Looking forward to playing it...

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Hey,

I'm facing similar issue on Huawei P8 Lite Android v. 6.0

When launching game, black screen appear for second and goes back to main screen.

Cleared cashe and data, rebooted phone, problem persist. Also got game from Humble Bundle.

Hope you are aware of this problem on this phone as well, if no, please, investigate :)

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Posted (edited)

Same problem on my Galaxy S7. I can see the side bars and get sound. However once I click the black screen and get a interaction the sound becomes choppy. Appreciate the response and effort to help.

Edited by Solo

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Just giving my +1 to the issue.

My device is a OnePlus 3T on Android 7.1.1.

Huge bummer, but I hope it can get patched or even someone figures a way to work around the issue without DF.

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On 18.4.2017 at 9:35 PM, Vic Romero said:

Hey there.

We're aware of the issue and are working on a fix. It's uncertain when the update might get released but we'll get it out ASAP!

Same here (HTC 10, Android 6). Just Black Screen when Cutscenes should be playing. Are you joking about the fix? People are complaining about that problem since 2015 and you havent fixed it. I think you are not planning to fix it ever. Hoping to sit it out probably. I love Double Fine Productions but it will be my last game if you dont fix that bug.

 

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Same here (HTC 10, Android 7). Blank screen with subtitles and sound.

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I've had this issue for almost a year on my S7. I justed played on Linux instead. Would be nice to finally see it fixed one way or another.

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Posted (edited)

Well if they provided a free Steam key it would be an alternative. But I'm not willing to pay for the same game twice if it is already broken on the first platform. 

Edited by Nocturne82

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Similar issue here, in a BQ Aquaris M5.

When I start the game, I get a black screen and can hear the intro sounds, if I touch the screen, it allows me to skip the intro and I can start playing the game...but it hangs before even exiting the first room.

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I've got the same issue on both an LG G5 and a Nexus 10.

 

Nexus 10 won't play any cutscenes, but does have audio and subtitles during them. LG G5 alo won't play cutscenes and the main game screen is black.

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On 18/4/2017 at 9:35 PM, Vic Romero said:

Hey there.

We're aware of the issue and are working on a fix. It's uncertain when the update might get released but we'll get it out ASAP!

 

On 18/4/2017 at 9:37 PM, lllSpylll said:

Awesome! Thanks for the update. Looking forward to playing it...

 

On 20/4/2017 at 9:36 AM, GrimFandangoBlackScreen said:

Same here (HTC 10, Android 6). Just Black Screen when Cutscenes should be playing. Are you joking about the fix? People are complaining about that problem since 2015 and you havent fixed it. I think you are not planning to fix it ever. Hoping to sit it out probably. I love Double Fine Productions but it will be my last game if you dont fix that bug.

 

Same here i have grim fandango in steam and android and it dont play any cutscenes in Aquaris M5.5. lollipop.

And as you said they are complaining of it since 2015 so they are just joking about the patch (they didnt answer you either). So i just get the refund for my 2 grim fandango and not going to buy full throttle or any other because something like this its just inmoral.

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Also need to complain that I have the same issue. Sound is crackling with a black background. I have an Sony Xperia XZ (one beast of a phone for games) so please notice us with any fixes!!! .. It has been years for me that I played Grim Fandango!!!

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10 minutes ago, BoneMill said:

Also need to complain that I have the same issue. Sound is crackling with a black background. I have an Sony Xperia XZ (one beast of a phone for games) so please notice us with any fixes!!! .. It has been years for me that I played Grim Fandango!!!

Small update .. I rebooted my Smartphone and after the reboot i can now play the game (have not seen any cutscenes .. yet) Hope this trick will help you guys out as well!

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