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Help! Cannot start DLC for either Costume Quest or Stacking

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Could have posted this in the forums for either game, but since I have the same problem on 2 games I put it here.

I bought both Costume Quest and Stacking on XBLA for my son. He enjoyed both games a lot, so I bought the DLC for both. But now we can't find a way to get into the extra content.

I have checked the web, and for both games I have found that you are supposed to select "New Game", and then you will get the option to choose the DLC instead of the main game. But it doesn't work. We just ended up deleting his save file for Costume Quest.

We have deleted the DLC for both games and redownloaded it, no change. We tried deleting all of Costume Quest and redownloading, no difference.

Any help? Are we doing anything wrong? It's very frustrating.

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