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Brütal Legend Support FAQ

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Hello, everyone! Brütal Legend is the most epic heavy metal action dramedy ever, but sometimes bugs get in the way of the rock, which is not very \m/ at all. If you are affected by a badly behaving bug, glitch, crash or other defect, please check out this here FAQ before posting. Many users are affected by the same problems that all have easy fixes, which is what this FAQ is all about. If you have read this FAQ and still can’t find an answer for your problem, do a quick search for other threads on the topic here. If that fails, too, then please post a new thread on the problem!

Brütal Legend is doing something strange and random and glitchy and none of the specific things below help, what can I do?

Computers are fickle beasts and sometimes things go wrong, but fortunately there are some easy things to try that fix a lot of the random issues. If you post about an issue, very likely we’ll ask you to try one or more of these things first.

* Reboot your computer. It’s a simple thing but it’s amazing how many problems this solves.

* Update your drivers, especially video card drivers. Just don’t try to use beta drivers as they will often cause more problems than they solve.

* Verify the Integrity of You Local Game Cache. You can do this by Right clicking on Brutal Legend in your library, choosing Properties, Advanced, and then clicking the Verify Integrity of Local Game Cache button.

* Manually run the DirectX and Visual Studio C++ (vc) redistributables. This ensures that you have all the support libraries installed that Brutal Legend needs to run happily.

* Try deactivating heavy background processes like anti-virus or malware scanners. On some computers these programs are so demanding that they significantly interfere with high performance games. If this doesn't solve your problem, though, be sure to turn your scanners back on!

I can't find the options for changing resolution or vsync. What is this, a cheap console port?!?

This resolution, vsync, and advanced options for BL PC are still in development. Until they are implemented (which will be very soon), you'll need to edit your screen.dat manually. Here's how you do that:

1) Go to %APPDATA%\Doublefine\BrutalLegend\

2) Create an empty text file called screen.dat if it does not exist.

3) Open screen.dat in the text editor of you choice.

4) The format of the file should look like the following, but change the details to meet the capabilities of your display.

fullscreen = true

width = 1920

height = 1080

refreshrate = 60

vsync = false

Brütal Legend isn't running smoothly for me and seems to lag or stutter a lot. What can I do to make it run smooth as chrome on a hubcap?

If this lag/stutter is happening in multiplayer, please let us know here, as it may indicate a performance bug.

The most common cause of performance issues is the GPU (graphics card). Here are some ways to make that better.

* The biggest difference you can make to GPU performance is to lower the resolution of the game. Until this part of UI is enabled, you'll need to do this by manually editing the screen.dat (see previous item).

* You can always disable vsync. If your computer is almost but not quite fast enough to run at 30 fps or if you just don't like vsync, turn this option off. If your machine runs below 30fps, the game will disable vsync for you, but you can disable it yourself just to be sure. Until this part of UI is enabled, you'll need to do this by manually editing the screen.dat (see previous item).

When I play Brütal Legend I see lots of strange visual artifacts and can see through rocks and other parts of the world. How do I fix it?

This problem is almost always caused by MSAA being forced on through the video card drivers. Simply set your MSAA settings to “use application defaults” or the nearest equivalent and you’ll be good to go. If you’re forcing any other settings on, you should probably let the application run those, too.

I'm playing Brutal Legend on a TV or projector connected by HDMI. For some reason whenever the game starts, I just get a black screen. How can I see this awesome game?

For some reason, some HDTVs report support for some display modes that they don't actually support. To fix this, you can edit (or create if it does not already exist) the game's screen.dat. To do so, see the previous section on changing resolution.

My controller doesn't work and I can't remap the controls! Why does the universe hate ME?

Right now BL PC Beta only supports Xbox 360 controllers and other XInput controllers. Other gamepads may work, but may have incorrect button mappings. Adding support for more controllers w/ flexible remapping is a top priority for the beta team.

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